DT delivers four core services ultimately designed to improve government services, our community and the lives of the City's customers - individuals and organizations who live, work, and/or visit our community, physically and virtually through the Internet.
Policy & Planning Services
These services support electronic governance and include cable franchise administration, development and administration of Citywide technology policies, enterprise IT planning, and recommendation, advocacy and monitoring of technology ordinances, such as the city telecommunication plan. Policy and planning services include processing video franchise applications (PDF)
Customer Support Services
These services support the customers that use the technology systems provided by the department, including GIS and Open Data services
, enterprise-level application development, technical training, service desk and technical support services, and short-term consulting and assistance.
These services are provided directly to the public to enhance the accessibility and transparency of City government using the City's official Web site (SFGov
) as a key communication and service-delivery channel.
Operation & Infrastructure Services & Support
These services include provision and support of the infrastructure necessary to deploy, operate, and maintain the organization's communications and information systems. The services performed include server hosting, design, ordering, installation, configuration, deployment, and on-going maintenance, repair and upgrades. Please click here view our server hosting services cost structure.